Contact office in The Netherlands

Noventum Service Management Consultants

Botsholsedijk 7
3645 CJ Vinkeveen
The Netherlands

For inquiries please send us an email or contact us:

Telephone: + 31 29 75 66 241
Fax: + 31 (0)29 75 66 291

Hilbrand Rustema (Managing Director)

Has since 2001 been the founder and Managing Director of Noventum Service Management Consultants, prior to that he was a senior manager with Deloitte Consulting and has worked in several countries in North America and Europe in the role of Service Transformation specialist.

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Mobile Number: + 316 150 112 63

Jan van Veen (Partner)

Jan is a Partner in the Amsterdam office, prior to that he was a manager at Accenture, and sold his HVAC service business.

As a Service Transformation specialist he has been assisting clients with Service Strategy development, Benchmarking, Process Optimisation, Change Management and Information Technology.

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Mobile Number: + 316 456 601 64

Jeroen Peters

Senior consultant in the Dutch office, a 16 year Otis veteran. Jeroen has held several line and staff positions within the Otis group in Benelux.

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Mobile Number: + 316 300 380 49

René Degen
	René Degen specialises in After Sales Services, Customer Service Experience, Customer enquiries, development of new service propositions and HRM, at Noventum Management Consultants. His broad experience has allowed him to advise a variety of companies in Western Europe, in various fields of interest, both in profit and non-profit areas. Full Profile

Mobile Number: + 316 145 383 43

Maarten Pruijmboom

Maarten Pruijmboom is an experienced and passionate professional with 15 years background in Service Management, Supply Chain and Customer Service. As management consultant he has advised companies in High Tech, Telecom, Construction, Energy & Utilities and Automotive in the area of service strategy, service marketing, business process improvement, organisational change and information technology.

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Mobile Number: + 316 156 595 63

Cees van Wichen
	Cees is a specialist in all aspects of International Services Business in the Healthcare sector. His specialisations include Service Strategy, Service Sales & Marketing and Business Development and Service Operations.. Full Profile

Mobile Number: +316 551 817 81