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Customised Service Innovation Research

Noventum Service Management Consultants can:

►    Offer expert advice on your specific business challenges, helping you to evaluate your current business processes and offer research solutions and advice on implementing changes and effecting best practices.

►   Advise you on Service Economics and how to turn ‘intangibles’ into ‘tangible’ financial information and how to capitalise on the value of service and will help you to pursue the right service strategy that will deliver profitable growth. 

►   Offer an initial complimentary half day session is available to all research members with a senior consultant to discuss company specific challenges and strategy

►    Innovation services can be selected, delivering quarterly reports and workshops to discuss service innovations with senior managers including areas such as market research, business models, service propositions, operational models, methods and tools etc.

►     Perform specific innovative research through worldwide surveys

►     Management development programmes based on service innovation research participation and (pilot) research projects

►    Business development i.e. co-development projects with our client’s customers

►    Business development bringing players in various value chains together to discuss opportunities in the value chain

 

 

NEW INSIGHTS
 
Strategically Selling Services: Why service managers need a new game plan
What do customers really want?
Grow by taking care of your people as well as your customers
Current crises calls for smart service leadership part I: An introduction to service leadership
People Development: A Crucial facet to successful service transformation

 

Economics_Book

view full length video 

 

Service-Training

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